Cancellation policy

Cancellation Policy

Brensi does not sell subscriptions. Every order is a one-time purchase. We will never charge your card again unless you place a new order yourself.

Brensi does not currently offer pre-orders or try-before-you-buy purchases.

Cancelling an Order

To change or cancel an order, email us at jacob@brensi.com within 24 hours of placing your order. Please include your order number.

If we are able to cancel the order before it enters processing, your refund will be processed within 7 business days. After 24 hours, your order may already be processing and we may no longer be able to cancel it, but it is still covered by our 180-Day Money-Back Guarantee. See our Refund & Return Policy for details.